Revrep

1. Introduction

Revrep ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains our data practices when you use our AI-powered email sequencing and sales automation platform.

2. Information We Collect

Information You Provide

Account information: name, email address, company name
Payment information: processed securely through Stripe
Contact data: email addresses and lead information you upload
Email content: sequences, templates, and campaign data
Domain and inbox configurations

Information Collected Automatically

Usage data: features used, actions taken, campaign performance
Device information: browser type, operating system, IP address
Log data: access times, pages viewed, errors encountered
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

Providing and improving our email sequencing services
Processing payments and managing subscriptions
AI-powered email personalization and optimization
Sending service updates, alerts, and communications
Analytics to improve our platform and user experience
Detecting and preventing fraud, abuse, or security threats
Complying with legal obligations

4. Information Sharing

We share your information with the following third-party service providers:

Supabase: Authentication and database services
Stripe: Payment processing
OpenAI: AI-powered email generation and personalization
Email providers: Google Workspace, Microsoft 365 for email delivery
Vercel: Hosting and infrastructure
Analytics providers: For usage analytics and improvements

We do not sell your personal information to third parties. We may share information if required by law or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption in transit (TLS) and at rest
Regular security assessments and audits
Access controls and authentication requirements
Secure data centers with physical security measures
Row-level security for data isolation between users

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Receive your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@revrep.io.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law or for legitimate business purposes such as resolving disputes or enforcing agreements. Contact data and email logs are retained according to your subscription terms.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

10. Children's Privacy

Revrep is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at support@revrep.io.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under GDPR. Our legal bases for processing include:

Contract performance: to provide our services
Legitimate interests: to improve and secure our platform
Consent: for marketing communications
Legal compliance: to meet regulatory requirements

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy regularly.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@revrep.io

We aim to respond to all inquiries within 48 hours.